Legal Operations Analyst

The Legal team at Asana works collaboratively across functions to achieve our ambitious mission of fostering effortless teamwork for everyone . We are a tightly-knit and cooperative group committed to supporting teams throughout the organization, ensuring they have the necessary resources for success while protecting Asana's core values and interests . As a Legal Operations Analyst, you will co-create and drive projects, processes, and enablement to elevate the effectiveness of the Legal & Stock Team while partnering cross-functionally to optimize legal technology and workflows. This role is based in our Chicago office with an office-centric hybrid schedule . The standard in-office days are Monday, Tuesday, and Thursday . Most Asanas have the option to work from home on Wednesdays . Working from home on Fridays d epends on the type of work you do and the teams with which you partner . If you're interviewi ng for this role, your recruiter will share more about the in-office requirements . What you’ll achieve Administer contracts within the management system (Ironclad) and oversee signature routing in compliance with our global signature policy, ensuring metadata integrity and repository upkeep. Design, build, and deploy automated workflows and self-service tools to streamline operations, eliminate administrative bottlenecks, and accelerate turnaround times. Administer the e-billing platform (Brightflag), managing matters, rate reviews, outside counsel onboarding, and invoice processing in partnership with Finance on purchase orders and accruals. Develop and deliver actionable analytics, reports, and dashboards on department KPIs, cycle times, and resource utilization to inform strategic improvements. Partner with cross-functional stakeholders (e.g., Finance, Sales, Enterprise Technology) and serve as a reliable lead for legal operations requests, bug fixes, and general troubleshooting. Design and facilitate legal enablement programs and documentation—including training sessions, playbooks, and FAQs—to drive adoption of legal tools and policies. Evaluate and pilot AI tools and emerging technology solutions to drive productivity, automate routine tasks, and support data-informed decision-making. About you Demonstrates curiosity about AI tools and emerging technologies, with a willingness to learn and leverage them to enhance productivity, collaboration, or decision-making . Proven experience in legal operations, legal engineering, or legal technology administration, preferably within a high-growth technology environment. Deep familiarity with legal operations tools (such as Ironclad, Brightflag, Salesforce, and DocuSign), along with hands-on practice mapping business processes or building workflows in no-code/low-code tools. Strong proficiency with modern work management tools (e.g., Asana) to structure complex deliverables, organize project timelines, and automate cross-functional handoffs. Strong analytical and problem-solving skills, with comfort gathering, synthesizing, and communicating quantitative data into practical business insights. Clear, empathetic, and adaptable communication skills, with an abil ity to translate complex processes for varied stakeholders and thrive across shifting priorities. At Asana, we're committed to building teams that include a variety o f backgrounds, perspectives, and skills, as this is critical to helping us achieve our mission . If you're interested in this role and don't meet ever y listed requirement, we still encourage you to apply . What we’ll offer Our comprehensive compensation package plays a big part in how we recognize you for the impact you have on our path to achieving our miss ion . We believe that compensation should be reflective of the value you create relative to the market value of your role . To ensure pay is fair and not impacted by biases, we're committed to looking at market value which is wh y we check ourselves and conduct a yearly pay equity aud