Product Director – Field Service / Facilities Management

The Joblogic Story Established in 1998,  Joblogic is the UK’s #1 Field Service Management (FSM) software platform. We are a global business with offices in the UK , Pakistan , and Vietnam . Since our management buy-out in 2013, we have grown from ~£500K ARR to ~£35M+ ARR and expanded our team from 11 to 500+ people. Recently, we secured a strategic growth investment from Vista Equity Partners — a global technology investor specialising in enterprise software. This investment includes over £100 million in new primary capital and will fuel our next phase of growth by accelerating our AI-first roadmap , expanding our platform into CAFM (Computer-Aided Facilities Management) capabilities, and supporting our expansion across Europe and beyond. With Vista’s backing, we’re transforming from a successful UK business into a global scaling SaaS rocket ship, and we’d love for you to join us on our journey to £100M ARR across international markets. Joblogic provides software to service contractors who install and maintain the built environment. Our platform helps businesses streamline operations, improve profitability, ensure compliance, and achieve rapid growth. With over 100,000 users across industries including HVAC, plumbing, electrical maintenance, facilities management, and building fabric maintenance, we are entering a new era of intelligent automation, predictive maintenance, and data-driven decision-making for service firms. We're hiring a  Product Director to lead the strategy, vision, and execution of Joblogic's product portfolio across Field Service and Facilities Management. This is a senior leadership role for someone with broad product expertise, deep domain understanding, strong people leadership and mentoring skills, and a proven ability to design, build, and scale AI-powered products in B2B SaaS. You'll own the product vision and roadmap across our entire FSM and CAFM platform, lead, grow, and mentor a high-performing product team, and partner with the executive team to translate market opportunity into commercial outcomes. You'll also be the driving force behind our AI-first product agenda — defining where AI delivers genuine value, embedding intelligence into core workflows, and ensuring we ship responsibly and at pace. Above all, this is a people leadership role. You'll be the coach, mentor, and standard-setter for the product team — building careers, raising the craft bar, and creating the kind of environment where ambitious product people do their best work. You'll be equal parts strategist, people leader, and product craftsperson. What You'll Own You'll lead product across the Joblogic platform, including: End-to-end FSM and CAFM platform strategy AI-first product initiatives — copilots, agents, predictive maintenance, intelligent scheduling, document intelligence Reactive, PPM, and contract workflows Scheduling, dispatch, and optimisation Field engineer mobile experience Asset lifecycle management Quoting → job → invoicing flows Customer portals and self-service Data, reporting, analytics, and embedded BI Vertical-specific FM workflows (HVAC, M&E, FM, building maintenance) Platform, integrations, and developer experience What You'll Do 1. Set Product Vision & Strategy Define and communicate a compelling 1–3 year product vision aligned to Joblogic's £100M ARR ambition. Translate market trends, customer insight, and competitive dynamics into a clear, prioritised portfolio roadmap. Make sharp build / buy / partner / sunset decisions across the platform. Partner with the CEO, CPO, CTO, CRO, and CCO to align product strategy with commercial and GTM strategy. 2. Lead the AI-First Product Agenda Own Joblogic's AI product strategy across LLMs, ML, agents, and predictive analytics. Identify the highest-value AI use cases across FSM and CAFM workflows — from intelligent scheduling and dynamic dispatch to predictive maintenance, automated quoting, and engineer copilots. Set pri