Senior Solution Engineer US/CAN based

📖 About Qovery Back in 2019, our founders saw a gap: cloud infrastructure was supposed to simplify software delivery, yet teams were still spending too much time operating it. They built Qovery to change that. Then, the AI era arrived. As teams began deploying AI coding agents and non-technical builders started shipping, traditional infrastructure, built only for human speed, buckled under the volume and pattern of agentic operations. Today, Qovery is the world's leading Agentic Infrastructure Platform. We provide the centralized, governed control plane where both humans and AI agents can safely provision, deploy, observe, and optimize infrastructure. We give engineering teams unprecedented velocity without ever compromising on security, compliance or cost. We are a remote-first team working with engineers and platform teams across the world, solving concrete production problems at scale. Qovery is backed by Crane VC, Speedinvest, and IRIS, alongside founders and co-founders from Datadog and Docker. We move fast and set a high bar. Ownership matters here. People are trusted to make decisions and are accountable for results. Information is shared openly. Mistakes are discussed and fixed. And when life interferes (as it sometimes does), we adapt. Imposter syndrome shouldn't stop you from applying. Strong teams are built from different backgrounds, experiences, and ways of thinking. If our mission to build the future of AI-native infrastructure resonates and you believe you can contribute, we'd like to talk! 🤩 Why This Role Exists: We’re looking for a Senior Solution Engineer to become a key technical partner for our customers and go-to-market team. This is a hybrid role combining: Technical presales Customer onboarding Cloud & Kubernetes expertise Technical advisory Product feedback and troubleshooting You’ll work directly with DevOps, Platform, and Engineering teams to help them successfully adopt Qovery in production environments. If you enjoy solving complex technical problems, working closely with customers, and operating at the intersection of infrastructure, product, and engineering : this role is for you. 🚀 What Will Your Job Look Like: Partner with customers Guide prospects and customers through architecture discussions, onboarding, migrations, and production adoption. Own technical conversations Help customers design scalable cloud and Kubernetes setups, troubleshoot issues, and implement best practices around CI/CD, infrastructure automation, and deployments. Become a trusted advisor Work closely with Account Executives, Customer Success, Product, and Engineering to unblock customers and improve their overall experience. Improve how we scale Turn recurring customer questions into better documentation, tooling, processes, and product feedback. Contribute technically Contribute when useful to Qovery ’s open-source ecosystem (CLI, Terraform Provider, tooling). 💡 About you: Strong experience with Kubernetes in production Hands-on experience with AWS, GCP, or Azure Strong understanding of: Networking DNS Containers CI/CD Infrastructure-as-Code Cloud architecture Production troubleshooting Experience in customer-facing technical roles: Solution Engineering TAM Platform Engineering SRE DevOps Customer Engineering Ability to explain complex technical topics clearly Strong debugging and problem-solving mindset Comfortable reading code, logs, APIs, Terraform, and infrastructure configs Curious about modern AI-powered development workflows Fluent English Bonus: Open-source contributions Experience with developer tools or infrastructure platforms Familiarity with Go, Rust, or Kotlin 🌍 Location US-based / Canada role preferred. East Coast strongly preferred, or at least 3 hours overlap with CET working hours to collaborate efficiently with our Europe-based teams. 🎯 Why join Qovery Work on a highly technical product used by modern engineering teams Have direct impact on customers, product d