Senior Manager, Obligations Management

ABOUT AIRWALLEX Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own. We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific. We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.   HOW YOU'LL MAKE IMPACT As the Senior Manager, Obligations Management, you'll manage and continue to develop the central governance infrastructure used to identify, catalogue, and track regulatory and financial partner requirements across Airwallex’s global footprint. You’ll translate complex requirements into a structured, data-driven, and audit-ready compliance inventory that supports consistent execution across a distributed global organization. - Own and continuously improve the Global Obligations Register, cataloguing international regulatory rules, statutory requirements, and Tier 1 financial partner obligations alongside their compliance controls. - Partner with Risk and Compliance stakeholders to structure mapped controls and reporting obligations for effective independent monitoring, validation, and testing. - Manage and evolve the central global RFI knowledge base, synthesising input from Regulatory Compliance teams and curating consistent, well-supported evidence portfolios for banking partners and regulatory bodies. - Maintain the global central audit register, tracking internal audit findings, external examination gaps, and material regulatory issues while driving accountability for remediation and verified closure. - Partner with Regulatory Legal teams to incorporate legal interpretations and horizon-scanning insights, keeping the obligations registry current and reducing the risk of compliance gaps or control drift. - Establish and improve operating procedures, data standards, governance routines, and reporting for obligations management, RFI responses, and audit issue tracking. - Identify opportunities to replace manual trackers and spreadsheet dependencies with scalable GRC tooling, workflow automation, and compliance dashboards, supporting implementation and adoption with relevant stakeholders. - Coordinate and influence regional and cross-functional contributors to maintain consistent central standards while reflecting local regulatory requirements. - Produce clear management reporting and concise analysis on obligations coverage, control mapping, RFI readiness, audit issues, remediation progress, and emerging risks. You’ll be based in London, UK or Amsterdam, Netherlands, hybrid in office 3 days a week - Mondays, Wednesdays, and Thursdays. WHAT WE'RE LOOKING FOR Essentials - 8 to 10+ years of experience in corporate governance, regulatory compliance, internal audit, operational risk management, or a related discipline within a highly regulated financial services, fintech, or banking environment. - 3+ years of experience managing a compliance inventory, regulatory obligations framework, audit issue program, RFI process, or GRC work stream in a multi-jurisdictional environment. - Demonstrated experience building or maintaining compliance matrices, mapping internal controls to regulatory requirements, managing audit or examination issues, and coordinating evi