Head of Revenue Operations

Company Overview At Penn Foster Group, we are transforming online learning and creating accelerated paths to greater economic mobility. We equip learners with the real-world skills and knowledge they need to achieve long-term success in the workplaces of the future. Our history dates back to 1890, when our founder, Thomas Foster, pioneered distance education by offering training by mail to coal miners seeking the skills needed for safer jobs. Today, together with the partners who use our education and training programs, we continue that mission by providing accessible education and training for in-demand skills and building a workforce prepared for the future job market. The Opportunity Penn Foster Group is at an inflection point in the evolution of its commercial engine. With a storied history, a portfolio of trusted education brands, a differentiated model spanning direct-to-learner and employer-partner channels, and private-equity sponsorship behind an ambitious growth agenda, the Company is investing in the operating infrastructure required to scale with discipline. The Head of Revenue Operations will be a principal architect of that infrastructure and a visible commercial leader in Penn Foster ’s next chapter. This is a rare opportunity to build a true enterprise Revenue Operations (RevOps) function, with a clear seat at the commercial leadership table and ownership of the operating system that governs how Penn Foster plans, sells, enrolls, serves, and grows. The mandate combines strategy and execution: partnering in the development of the commercial operating model across the Company’s employer-partner (B2B) and direct-to-learner through our partners (B2B2C) motions; modernizing the go-to-market (GTM) data and technology foundation; and establishing the analytics, cadence, and governance required to drive predictable, accountable revenue performance at scale. Position Summary Penn Foster Group is seeking a Head of Revenue Operations to architect and lead the commercial operating model underpinning a growing, private-equity-backed, multi-segment education and workforce-training business. Reporting to the Chief Commercial Officer (CCO) and partnering closely with the Partnerships Leadership Team and Penn Foster ’s Extended Leadership Team, this leader will own the systems, data, and processes that turn GTM strategy into enrollment, productivity, retention, and expansion. This is a commercial leadership role, not a sales-support function. The successful candidate will serve as the CCO’s strategic advisor and the principal architect of Penn Foster ’s go-to-market operating system. In partnership with Sales, Marketing, and Learner Success leadership, this person will help shape GTM strategy and independently own its translation into measurable, accountable revenue outcomes across both B2B and B2B2C. The role’s scope spans four areas, unified under a single function: Revenue Strategy & Planning Marketing Operations GTM Systems & Data Sales Analytics & Insights The role carries a clear transformation mandate: unify historically distributed commercial-support activities into a modern RevOps function, modernize the underlying technology and data stack, and establish the operating cadence required to scale the revenue engine. Success will depend on close partnership with Sales, Marketing, Learner Success and program delivery, Finance, IT, and HR. Key Responsibilities Revenue Operations Leadership Serve as the CCO’s strategic advisor and chief of staff for commercial performance, partnering with the Partnerships Leadership Team. Architect the commercial operating model—including structure, governance, cadence, and decision rights—to connect strategy with execution across Sales, Marketing, and Success. Build, scale, and lead a unified Revenue Operations organization. Set the standard for rigor, accountability, and scalability, and lead the cultural shift toward data-driven, forward-looking revenue management. GTM Strategy, P